I always believe in adjusting my tip based on the quality of service. A friendly and efficient waiter will earn more than 20% while am impolite and/or inefficient server will get a flat 15% . . . if that.
After all the stress I had yesterday with my computer crashing and the minor aggravations associated with the server switch, that plate seemed just the ticket. Well, they no longer included my favorite cheese, Humboldt Fog, on their menu, but still stocked it in the adjoining Gourmet Store. The waitress, recalling my last visit, shared my frustration that I could not order it.
I chose my cheeses, regretting I could not get my favorite. Well, before she brought out the plate, she promised me a “surprise.” When she did serve it, there was a big chunk of Humboldt Fog. We chatted about cheeses. That she was friendly and went the extra mile made a huge difference to me. Any frustration from my computer and our server woes was easily erased.
And she got a 33% tip . . . in cash. (I had paid the regular tab with my credit card.)
A reminder to those who who work in the service industry that some of us appreciate you efforts. And a reminder to those of us who eat out from time to time. Maybe if we started paying a little more to reward good service, we might see more of it.
Just a thought. And a hope.